SHIPPING & RETURNS
RETURNS & EXCHANGES
IS THIS YOUR FIRST ORDER WITH US? DON’T START AN ONLINE RETURN UNTIL YOU READ THIS!
HOLIDAY RETURN POLICY:
All orders placed after November 20th are eligible to be returned or exchanged until January 30th of the following year. Products must still meet the requirements outlined below to be eligible for returns or exchanges
HERE’S HOW TO RETURN YOUR (no subject) apparel PRODUCTS
To be eligible for a return and/or exchange, your item(s) must be unused, unworn, and in the original condition and packaging (if applicable) that you received the product(s) in within 30 days of purchase. Unfortunately after 30 days, we are unable to process any returns or exchanges.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment, within 3 to 6 business days, for the value of the item returned and any applicable taxes associated with the item. Shipping costs are NON-REFUNDABLE. We reserve the right to refuse a return or exchange at any time for any reason, although we do our best to accommodate most situations.
Once your exchange is received, we will send you an email to notify you that we have received your returned item. We will also notify you of the status of your exchange and tracking information for the exchanged item back to you.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs to you are non-refundable. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee and cannot be held responsible if we do not receive your returned item. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
For ALL returns/exchanges, please e-mail us at firstname.lastname@example.org and include your order number to initiate the refund/exchange process.
Have questions about Etsy's Return and Exchange policies, please read this article.
We put our hearts into our handmade and curated products and work hard to provide the best quality apparel and more. If you experience something off with your purchase, let us know and send us an email to email@example.com.